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Special Order/Returns & Exchanges

Returns

Special orders cannot be returned. There is no return for any parts that have been used, modified, painted, or installed. Defective items may be exchanged for the same item only. All returns must be authorized and approved by Nextmodmontreal.com and is subject to a 25% restocking fee, and shipping and handling fees are non refundable. All return requests must be made within 7 days after receiving order. All approved returns must be returned to Nextmodmontreal.com in unused and unaltered condition with original packaging. Please insure that product is very well packaged. Buyer is advised to insure the returned goods for their full value for his or her own protection. Refunds will not be issued on returns that are damaged during shipping back to Nextmodmontreal.com. In the event that damage does occur, a refund will be issued when a claim has been settled with the carrier. Failure to comply with this return policy will result in a refusal of the shipment and will be returned to customer at his/her own expense.

 

Special Order, Shipping and Backorders
Nextmod tries to maintain a good stocking level in order to prevent backorders. If product is in stock, it may be shipped within 48 hours; most aerodynamics orders take 3 to 4 weeks to arrive to its destination. In the case that there is a backorder, wait time may be up to 8 weeks.

Most wheels and vehicle specific parts are received by special order and in general may take 3 to 4 weeks to arrive. Many parts from Japan may take a minimum of 6 to 8 weeks to arrive.

There is a 25% cancellation fee on orders that are cancelled within 30 days of purchase date. No Cancellation will be allowed if product is already shipped.